Shipping and Turnaround
## How We Get Your Order to You
At Lazy Customs every item is made with care —
either handcrafted by us or custom-made to order
through our print-on-demand partner. Here is what
to expect after you place your order.
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## Essential Oils — Local Orders
**Local Pickup**
Ready same day in most cases. We will contact you
at the email or phone number you provide to confirm
your pickup window. Pickup location is in
Salisbury, NC.
**Local Delivery**
Available within 30 miles of Salisbury, NC.
Free delivery on all oil orders. We will text you
when we are on the way. Same-day delivery available
on orders placed before 2 PM.
**In-Person Purchase**
Visit us directly. Contact us first to confirm
availability and arrange a time.
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## Personalized & Print-on-Demand Items
**Production Time**
3 to 5 business days after your order is placed.
Every item is made specifically for you —
not pulled from a shelf.
**Shipping Time**
5 to 7 business days after production is complete.
**Total Estimated Time**
8 to 12 business days from order to delivery
for most personalized items.
**Tracking**
A tracking number is emailed to you as soon as
your order ships.
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## Important Notes
Personalized items are made to order and are
final sale once production begins. Please double
check your name, date, or custom text before
completing your order — we print exactly what
you submit.
If you need your order by a specific date
contact us before ordering and we will do our
best to accommodate you.
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## Questions?
Email us at contact@lazycustoms.com or use our
Contact page. We read every message ourselves
and respond within 24 hours.